What to Know About Customer Suitability and Appropriateness in Financial Services

27/05/2025

Introduction: When offering investment products or bonds, ensuring that the products are suitable for potential investors is essential for compliance and investor satisfaction. Financial services firms must ensure that their offerings align with their clients' needs, risk tolerance, and financial goals. This is where customer suitability and appropriateness assessments come into play.

Content: In this post, we’ll dive into what customer suitability and appropriateness mean in the context of financial services. We’ll explain how businesses can conduct these assessments, the role of Enigma Trustee in helping you navigate this process, and the benefits of creating clear and compliant customer suitability policies. Whether you’re structuring bonds or managing investments, understanding these concepts ensures that you offer the right products to the right investors.